Case Study: Ballad Health achieves 76% faster capital request cycle time with Strata Decision Technology's Axiom Capital Planning and Tracking

Ballad Health Optimizes Capital Planning and Tracking with Syntellis’ Axiom Software

Ballad Health, a 21‑hospital system formed in 2018 serving rural northeast Tennessee and southwest Virginia (15,000 employees and about $2 billion in revenue), struggled with slow, manual and overly customized capital planning and approval processes that limited visibility into workflows and fund balances. To automate and streamline capital requests, Ballad Health implemented the Axiom Capital Planning and Tracking software and engaged Strata Decision Technology to support the rollout.

Strata Decision Technology’s implementation of Axiom, combined with Lean process redesign, cut Ballad Health’s capital request flow time from 117 days to 33 days (a 76% reduction, exceeding a 66% target), improved fund‑balancing and reallocation down to the penny, and delivered self‑service reporting and a simpler user experience. The change freed staff from manual rekeying, boosted user satisfaction and efficiency, and produced measurable time and accuracy gains across the system.

Ballad Health

Kellie Simpson

Vice President of Finance and Accounting