Case Study: Tesco streamlines employee communications across 24 channels with Strapi

Tesco rationalizes application portfolio, shortens release cycles and streamlines communication across 24 channels with Strapi

Tesco, the British multinational grocery and general merchandise retailer, needed to replace separate WordPress-based internal portals across regions with a single source of truth for employee communications. To support a multi-channel internal employee portal for 500K users, Tesco chose Strapi as a headless, self-hosted CMS that could meet GDPR and security requirements while improving consistency and operational efficiency.

Using Strapi, Tesco built a centralized CMS-driven solution with APIs feeding 24 different channels, including communications, benefits, and a One Stop Shop application. Strapi was customized with plugins, virtual multi-tenancy, SSO, RBAC, and audit logs, and the project was delivered in 3 months with custom plugins built in under a week; Tesco also achieved around 50% faster release cycles and enabled the communications team to manage content independently across the organization.

Tesco

Mateusz Ziarko

Head of Frontend Engineering