Case Study: McLean Implement improves customer wait times with StrandVision digital signage

McLean Implement - Customer Case Study

McLean Implement, a John Deere dealership, wanted to improve the customer experience at its parts counters where clients often waited due to broken equipment. General Manager Mike Clark sought a solution to entertain and inform these customers, but found that a simple PowerPoint system would be difficult to manage across multiple remote locations. The company turned to StrandVision for its digital signage service to address this challenge.

StrandVision provided a digital signage solution that was easy to implement and manage remotely via the internet. The system displayed a mix of news, weather, market data, and promotional content, which was also automatically mirrored on the company's website. The solution successfully engaged waiting customers, as evidenced by direct inquiries about a promoted event. McLean Implement reported that the digital signage effectively improved customer mood and proved to be a worthwhile investment, with plans to expand its use with videos and coordinated promotions.

McLean Implement

Mike Clark

General Manager