Case Study: Bank of Georgia achieves six-month PFM launch, 39% daily engagement and 4.7-star app ratings with Strands

Bank of Georgia - Customer Case Study

Bank of Georgia, a leading universal bank in Georgia, accelerated its digital transformation after launching a mobile bank in 2015 and adopting agile development in 2018. Facing the challenge of digitizing product sales and business banking while needing a collaborative, flexible partner, Bank of Georgia engaged Strands to power its on‑premise PFM solution.

Strands and Bank of Georgia created a single joint team to integrate Strands PFM, moving from contract to launch in six months; the solution provides transaction visualizations, spending‑category insights and a monthly budgeting feature. The deployment drove measurable impact — almost 39% daily engagement, a 4.7 average app rating in app stores and an 86 retail customer satisfaction score — and Bank of Georgia plans to extend the Strands‑powered digital strategy into wealth, insurance and lifestyle services.

Bank of Georgia

Levan Kobakhidze

Chief Digital Officer