Case Study: Banco BPM transforms SME and retail banking with Strands and CRIF

Banco BPM - Customer Case Study

Banco BPM, a prominent banking institution in Italy, faced the challenge of evolving its digital banking services to facilitate remote account access during the COVID-19 pandemic. The bank also sought to integrate high-value services like expense management and monitoring systems into its digital offerings for both business and retail customers. To address this, the bank partnered with vendor Strands.

Strands, in collaboration with CRIF, provided its SaaS solutions to power the new digital services. For businesses, the YouPlan Business platform (BFM) offered tools for invoice reconciliation, expense tracking, and cash flow analysis. For retail customers, the YouApp was enhanced with PFM features for account aggregation and expense monitoring. The solutions were highly successful: YouPlan Business won an ABI prize for innovation and is used by over 70,000 companies, while the retail app achieved a 4.7 store rating and over 700,000 monthly interactions.

Banco BPM