Case Study: St. Louis Public Library enhances self-guided tours with STQRY

St. Louis Public Library - Customer Case Study

The St. Louis Public Library faced a challenge accommodating its two million annual visitors and a major conference influx due to a lack of full-time docents. They needed a cost-effective, self-guided mobile solution to enrich the visitor experience but lacked the technical expertise to build an app themselves. The library partnered with STQRY to create a mobile app to meet this need.

STQRY’s solution featured self-guided tours triggered by beacon technology, delivering multimedia content and historical information directly to visitors' phones. The app successfully managed the conference traffic and later became a vital tool for ensuring safe, socially-distanced visits during the COVID-19 pandemic. The STQRY platform was praised for its ease of use, allowing the non-technical library staff to successfully launch and manage the application.

St. Louis Public Library

Cathy Heimberger

Director of Marketing and Programming