Case Study: Schindler achieves efficient matter management and legal reporting with stp.one Knowliah

Next Level Matter Management with Knowliah

Schindler, a Swiss multinational manufacturer of elevators and escalators, faced challenges with an ineffective, paper-based legal department that was labor-intensive and prone to error. This outdated system made it difficult to support remote work and, crucially, to report on key performance indicators that would demonstrate the department's value to the business. The company turned to vendor stp.one and implemented its stpKnowliah matter management system to address these issues.

The solution from stp.one centralized all legal information into a single, searchable digital database, allowing Schindler's legal team to access reliable information instantly and work proactively. The implementation of stpKnowliah enabled effortless reporting on critical metrics, such as the number of advices given per month, which helped the department prove its value to the business and set new internal targets. This digital transformation fundamentally improved the department's efficiency and effectiveness.

Schindler

Loebrecht Lievens

General Counsel & Compliance Officer