Case Study: Barwon Water reduces sewer blockage risk with StormHarvester

Barwon Water prevents sewer blockages with StormHarvester's AI alerts and rapid response

Barwon Water faced the challenge of managing sewer blockages in its wastewater network reactively, which led to pollution risks and customer complaints. The utility needed to proactively detect developing blockages, particularly in high-risk areas like the coastal town of Lorne, and ensure operational teams received genuine, actionable alerts. To address this, they partnered with vendor StormHarvester to implement its advanced analytics and machine-learning alerting service.

The solution from StormHarvester used AI-powered models on sewer level sensor data to generate early warnings for potential blockages. This enabled Barwon Water to proactively dispatch crews, who successfully cleared obstructions like fat accumulations and tree roots before spills could occur. The StormHarvester system helped prevent environmental incidents and customer disruptions, especially during peak holiday periods, by allowing for early intervention.

Barwon Water