Case Study: T-Mobile achieves continuous connectivity during hurricanes and wildfires with StormGeo

T-Mobile - Customer Case Study

T‑Mobile faced an unusually active 2020 storm and wildfire season that threatened heavy rainfall, high winds, storm surge, snow and widespread power shutoffs — all of which could disrupt cell sites and crew response. To stay ahead, T‑Mobile partnered with StormGeo for continuous weather forecasting and wildfire-risk monitoring to inform the carrier’s Emergency Management Team and operations staff.

StormGeo monitored systems from early disturbances, delivered forecasts up to 48–60 hours before official agencies, and provided regular situational reports and 3–4 daily conference calls during events, pinpointing impacts down to tower and switch level. With StormGeo’s guidance T‑Mobile pre‑positioned crews and generators, staged assets ahead of power shutoffs and responded faster and more accurately during storms and fires, helping preserve network availability for customers and first responders.

T-Mobile

Jay Blessing

Market Manager of Development and Engineering