Case Study: Córas Iompair Éireann (CIE) boosts productivity with Storm Technology and SharePoint

Iconic Irish Transport Group, CIE, Transforms Business Performance With SharePoint

Córas Iompair Éireann (CIE), the Irish public transport group behind Irish Rail, Dublin Bus, Bus Éireann and CIE Tours, needed a better way to manage critical documents and support workflows across its 12,000-strong organisation. Working with Storm Technology, CIE began by using Microsoft SharePoint as a document management solution for mechanical engineers, then expanded its use as demand grew across the business.

Storm Technology helped CIE build SharePoint-based solutions for IT help desk support, procurement administration, server build requests, project and portfolio management, HR and finance processes, and more. The result was a single platform that automated manual processes, improved visibility and reporting, and accelerated service delivery, driving productivity gains, process improvements and cost reductions across the group.

Córas Iompair Éireann (CIE)

Amy Richards

Service Desk Manager