Case Study: Seldens Designer Home Furnishings achieves inventory precision and faster fulfillment with STORIS

Seldens Designer - Customer Case Study

Seldens Designer Home Furnishings, a Puget Sound retailer founded in 1940 with seven showrooms, 120 staff and roughly $40M in annual revenue, needed a technology partner to modernize operations and support growth. They were struggling with manual inventory updates, fulfillment delays, and disconnected in‑store, eCommerce and mobile systems that hindered reliable customer experiences.

Since partnering with STORIS in 2022, Seldens implemented real‑time RF barcode scanning, automated purchase orders, streamlined receiving, multi‑fulfillment workflows and linked service records. The result: accurate, serial‑tracked inventory across locations, faster order turnarounds, reduced paper and operational friction, improved customer satisfaction, and a team culture embracing technology — with plans to add EDI, advanced integrations and CXM next.

Seldens Designer

Jake Cross

General Manager