Case Study: The Wellsville Group achieves reliable cloud-based unified commerce and improved guest experience with STORIS

Gaining a Technology Partner Invested In Their Business’ Success

The Wellsville Group is a Top 100 furniture retailer that operates 16 Ashley HomeStore locations across New York, Pennsylvania, and Ohio. Facing frequent downtime, slow performance, and a stagnant server-based system that limited growth, the company sought a modern retail platform and partnered with STORIS in 2018 to upgrade their technology and customer experience.

STORIS delivered a cloud-based unified commerce solution with a structured, hands-on rollout and tailored training across departments. The conversion stabilized performance and freed IT resources, sped up POS transactions, enabled paperless receipts, improved warehouse accuracy with RF scanning, and cut refund processing from 14 days to 5–7 days—delivering a faster, more reliable experience for staff and guests.

The Wellsville Group

Audra Doering

Sr. Manager, Training + Development