Case Study: Bassett Furniture achieves unified national operations and increased margins with STORIS

From better inventory control to an enhanced customer experience, discover what Bassett gained with STORIS

Bassett, a Top 100 national furniture retailer, needed to replace a fragmented, multi‑database retail system that prevented company‑wide visibility of customers and inventory and constrained growth. The lack of a unified platform made scaling and consistent operations across stores difficult.

Bassett converted to the STORIS platform with implementation support, gaining a single, enterprise‑wide system. The change delivered faster checkouts and CRM-driven customer service, mobile sales tools on the showroom floor, real‑time business intelligence dashboards, streamlined workflows, tighter pricing and inventory controls that improved margins, and responsive support from a long‑term vendor partner.

Bassett Furniture

Rhonda Scott

Director of Retail Systems