Case Study: Broad River Retail speeds checkout and improves guest experience with STORIS Mobile POS

Broad River Retail speeds checkout 70% with STORIS

Broad River Retail, a large independently-owned Ashley furniture licensee, sought to leverage innovative technology to improve customer shopping experiences and compete effectively in the home furnishings market. They partnered with retail software vendor STORIS to adopt its STORIS NextGen Mobile POS solution, aiming to develop a mobile-first salesforce.

STORIS collaborated closely with Broad River Retail as an early adopter, providing implementation support and co-developing training. The solution provided an all-encompassing, fast mobile platform for sales associates. Results included a 70% faster checkout process on average, a 67% increase in tracking unsold customers, and improved customer satisfaction scores and online reputation.

Broad River Retail