Case Study: Badcock Home Furniture &more achieves a successful, ahead-of-schedule Shift4 payment rollout across 325 stores with STORIS

Badcock Home Furniture &more - Customer Case Study

Badcock Furniture, a 325‑store retailer across eight states, needed to implement a new Shift4 credit‑card processing solution that integrated with its STORIS system. The challenge was large scale: choosing hardware and timelines, defining requirements with STORIS and Shift4, and coordinating deployment across hundreds of locations without disrupting operations.

Badcock selected Ingenico hardware, ran a staged rollout (test store, single pilot, then a five‑store extended pilot), and relied on a strong project manager, summer interns to prep and ship over 1,500 devices, and thorough, continuously updated documentation. The result was a smooth, repeatable deployment completed more than a month ahead of schedule (Sept. 30), with HQ able to support stores effectively and a proven process to guide future technology projects.

Badcock Home Furniture &more

Luis Rivera

Sr. Director of IT Infrastructure