Case Study: Babette's Furniture & Home achieves recession resilience and customer service excellence with STORIS

Babette’s Furniture & Home Shoppe realizes competitive advantage – even through a recession – with STORIS

Babette's Furniture & Home, a family-owned furniture retailer in Leesburg, Florida, needed a more modern system to keep up with growth, improve customer service, and replace an antiquated platform that could no longer scale with the business. After evaluating options, the team chose STORIS for its solid database foundation and ability to grow with the company.

STORIS helped Babette's streamline operations from inventory and delivery management to point of sale and customer service, enforcing business rules and improving communication with customers. The result was greater efficiency, more confident selling, stronger customer loyalty, and the ability to weather the recession and stay in business for over a decade with systems in place.

Babette's Furniture & Home

Gary Ward

Babette's Furniture & Home