Case Study: Going Greek opens 7 sites in 4 years with storekit

How Going Greek opened 7 sites in 4 years with click & collect

Going Greek, a fast-growing Greek street food brand, faced operational challenges as it rapidly expanded to multiple locations. Staff were overwhelmed by juggling phone orders, counter service, and table service, which led to rising labour costs and an inconsistent customer experience. They needed a system from vendor storekit to alleviate this pressure and meet customers' demand for online ordering.

Storekit provided an online and QR ordering system that integrated with the company's existing platforms like Lightspeed. The solution enabled click & collect, QR table ordering, and a loyalty program. The results were significant: phone orders during peak hours decreased by 100%, allowing staff to focus on food and service. The system also contributed to a 2.5% increase in revenue from non-main items and was instrumental in supporting the brand's successful expansion to seven sites.

Going Greek