Case Study: Absolute Pets achieves 99% task completion with StoreForce

Absolute Pets Achieves 99% Task Completion While Streamlining 198 Store Operations

Absolute Pets, South Africa’s largest specialist pet care retailer with nearly 200 stores, needed a better way to manage operations as it scaled with small, autonomous teams. Before StoreForce Retail Operations Management, the company lacked visibility into task completion, deadline tracking, and consistent engagement between stores and head office, making it difficult to keep reporting, compliance, and store standards on track.

StoreForce introduced a centralized task management system with clear assignments, deadlines, real-time visibility, and streamlined reporting. The result was 99% task completion across all stores, more consistent store appearance and customer-facing priorities, reduced managerial burden, and faster reporting, helping Absolute Pets maintain operational excellence while expanding to 198 locations.

Absolute Pets

Eugene Rochoy

National Operations Manager