Case Study: Interstate Self Storage achieves major lien cost savings and modernized operations with storEDGE

Interstate Self Storage - Customer Case Study

Interstate Self Storage, a family‑owned operator in Greenville, SC, runs a 70,000+ rentable‑sq‑ft facility with over 460 units and is developing a new historic‑building site called Innovation Self Storage. Facing the need to modernize marketing and operations, manage online reservations and payments, and streamline lien/auction processes, Interstate Self Storage turned to storEDGE for digital tools—specifically storEDGE marketing websites and storEDGE facility management software—to support growth and improve the tenant experience.

storEDGE implemented marketing websites, facility management software, and trackable email workflows that enabled online bill pay, digital reservations, and a digital tenant lien process. As a result, Interstate Self Storage’s new site is already taking early‑bird reservations, customers enjoy an easier, more modern experience, and the association reports auction/lien mailing costs dropped from roughly $6–$7 per unit to about $1.20 or less thanks to storEDGE’s digital lien capabilities.

Interstate Self Storage

Stephanie Winfree

Interstate Self Storage & Innovation Self Storage