Case Study: PENNY CASASSA achieves centralized multi-site management and enhanced customer self-service with storEDGE

https://www.storedge.com/client-spotlight-columbia-storage-group

PENNY CASASSA, working with Columbia Storage Group — a rapidly growing operator that expanded to 12 locations since 2012 — faced operational headaches from sites running on multiple, inconsistent self-storage software platforms. They needed a single, web-accessible system that worked well on Apple devices and Google Chrome so corporate staff and field teams could manage all sites remotely and consistently. To solve this, they engaged storEDGE.

storEDGE implemented a unified software and website platform across the portfolio and rolled out e-signature on iPads and tablets, enabling online bill pay, reservations, rentals, and record updates. The storEDGE solution streamlined corporate management, improved customer convenience, reduced paperwork and paper/ink costs, increased data accuracy for collections, and supported continued growth — Columbia now operates 12 locations with the majority at or near full occupancy and is expanding e-sign rollout to more sites.

PENNY CASASSA

Ryan Mosca

Director of Finance