Case Study: Brave Books halves fulfillment SLAs with Stord e-commerce software

How Brave Books Manages Its Fulfillment with Stord E-Commerce Software

Brave Books, a children’s book publishing company, was struggling with manual inventory tracking in spreadsheets and order management in ShipStation. Its patchwork setup made it hard to manage kits and bundles, created a constant risk of overselling, and contributed to slow fulfillment SLAs of five days or more.

Brave Books implemented Stord’s OMS, Stord One Commerce, and WMS, Stord One Warehouse, to unify order and inventory operations in one system. With Stord, the company gained real-time inventory visibility, automated bundle and subscription handling, and faster label printing, helping it nearly double daily order volume and cut its SLA from five business days to three, with a path toward one day.

Brave Books

Walker Jester

Chief Operating Officer