Case Study: Port Macquarie Veterinary Hospital achieves better storage efficiency with Storbie

Port Macquarie Veterinary Hospital - Customer Case Study

Port Macquarie Veterinary Hospital, a veterinary clinic in New South Wales, needed a better way to manage growing stock and storage pressures, especially for bulky pet food orders that could sit in the clinic for weeks. To address this challenge, the hospital launched an online shop with Storbie in December 2022, giving customers a hands-free way to order products outside of opening hours.

With Storbie, the clinic changed its workflow by directing customers to order online, promoting the shop in-clinic, and using subscription ordering for repeat purchases. Orders are dropshipped directly from the wholesaler to the customer, reducing the need for the clinic to store or handle products, freeing up space, cutting administration time, and helping create a cleaner, more efficient customer area.

Port Macquarie Veterinary Hospital

Dawn

Practice Manager