Case Study: Unichem Stokes Valley achieves a steady online customer base and 20+ daily orders with Storbie

How a Community Pharmacy Built an Online Customer Base

Unichem Stokes Valley, a community pharmacy in the lower North Island, turned to Storbie during the 2020 COVID-19 lockdown to build an online presence. With no prior website experience, owners Paul and Karen signed up for Storbie’s Quick Start package—complete with POS integration and the Supplier Network—to rapidly launch an ecommerce-enabled site and maintain customer interaction through lockdown.

Using Storbie’s platform and support, the team learned to add content, imagery and integrations, trialled beta features (including a Google Merchant Centre pilot) and steadily optimized their offering. As a result Unichem Stokes Valley now processes upwards of 20 online orders a day, spends roughly four hours a week managing the website, and has turned the site into a dependable sales channel and improved customer reviews—growth driven by Storbie’s tools and assistance.

Unichem Stokes Valley

Paul Kearns

Unichem Stokes Valley