Case Study: Florida County's Technology Department achieves stable, efficient IT leadership with Stonehill

Florida County's Technology Department improves operations and employee morale with Stonehill

A Florida county's technology department faced significant challenges due to unexpected leadership turnover, which impacted its stability, organizational structure, and operational efficiency. To address this, the county engaged Stonehill to provide interim Chief Information Officer (CIO) services and oversee a strategic overhaul of the department.

Stonehill began by conducting employee interviews to assess challenges and build trust. They then redesigned the organizational structure, implemented new management processes, and established KPIs. Stonehill also recruited a permanent CIO and ensured a seamless transition. As a result, the department achieved enhanced efficiency, increased employee morale, and a sustainable framework for continuous improvement, setting it up for long-term success.