Case Study: ITERGO achieves cost savings and increased efficiency with Stonebranch Universal Agent

ITERGO cuts costs and boosts efficiency by switching to Stonebranch

ITERGO, the central IT service provider for the ERGO insurance group, needed to replace a disparate agent landscape used with its Tivoli Workload Scheduler (TWS) to cut costs and boost efficiency. The organization required a single, platform‑independent agent that could connect to TWS/z and other schedulers, provide maximum availability and flexibility within regular maintenance windows, and improve overall reliability. ITERGO selected Stonebranch’s Universal Agent as the vendor/product to meet these needs.

Stonebranch implemented Universal Agent after a successful trial and on‑site reference review, delivering platform‑independent deployment, central job control in TWS, and SAP scheduling without additional SAP‑side installations. The solution removed the need to stop agents during biweekly maintenance, eliminated job interruptions, sped up failure response times, and freed ITERGO from tight version‑lock between agents and TWS—producing measurable cost and time savings in agent maintenance, purchases, and release changes. Stonebranch’s Universal Agent therefore increased availability and flexibility while reducing operational costs.

ITERGO

Christian Schmauder

Project Manager and System Developer