Case Study: Browns Shoes reduces internal email and improves intranet adoption with StitchDX and Powell Software

Browns Shoes cuts internal email by 40% with StitchDX

Browns Shoes, a Montreal-based fashion footwear retailer, needed to enhance communication and fully leverage its Microsoft 365 investment. The company contacted vendor StitchDX to build an intranet that would modernize workflows and move the organization away from its heavy reliance on email.

StitchDX implemented a SharePoint-based digital workplace called SoleTrain, built using Powell Software templates and integrated with Microsoft Teams. The solution resulted in a 40% reduction in internal email, a 30% decrease in time spent searching for information, and a 50% drop in IT tickets. Adoption rates soared from 35% to 88%, providing employees with a single, governed hub for news, documents, and company culture in both English and French.

Browns Shoes