Case Study: Bash unifies omnichannel payments with Stitch

Bash cuts checkout time 10x with Stitch

The customer, Bash, a fintech from major retailer TFG, needed to unify its online and in-store payment experiences to offer a seamless omnichannel checkout. Their challenge was to provide more payment methods, ensure consistency across channels, and improve checkout speed and conversion without adding operational complexity. They partnered with the vendor Stitch to address this.

Stitch implemented a comprehensive payments solution for Bash, starting with Pay by Bank and expanding to include card payments, in-person transactions following an acquisition, and digital wallets like Apple Pay via their Wallet SDKs. This resulted in a 10x faster checkout, a 35-40% improvement in conversion rates, and rapid customer adoption, with half of iOS transactions moving to wallets within a week. Stitch provided the engine for Bash's seamless omnichannel payments growth.

Bash