Case Study: Waterco achieves multi-channel ecommerce and unified product data with Stimulus

Waterco streamlines 40-country ecommerce with Stimulus

Waterco, a leading Australian manufacturer and distributor, faced challenges managing multiple regional websites with separate content management systems and scattered product information. This outdated and complex setup resulted in slow updates and inaccurate data for their customers. To address this, they partnered with Stimulus to implement a Pimcore platform for product information management (PIM) and master data management (MDM).

Stimulus developed a unified Pimcore instance to manage all websites and product data, integrating it with Waterco's Epicor ERP system via a custom ecommerce connector plugin. This solution streamlined content management, ensured real-time data synchronization, and provided a B2B portal. The results for Waterco included improved customer satisfaction with up-to-date information, freed-up marketing resources, and a more efficient sales process, all delivered by Stimulus.

Waterco