Case Study: RealDefense reduces chargebacks and boosts revenue with Sticky.io

RealDefense cuts chargebacks by 52% with Sticky.io

RealDefense, a developer of online security applications, faced challenges with its outdated ecommerce platform, which could not handle its complex billing models and led to increasing chargeback rates and lost revenue. Seeking a flexible solution, the company turned to the subscription and billing platform Sticky.io for help.

Sticky.io provided a seamless migration and implemented its tools, including flexible billing management and integrated chargeback alerts. The solution also featured Sticky.io's Recovery system to retry failed transactions. As a result, RealDefense reduced chargebacks by 52%, salvaged 35% of declined revenue, and generated an additional 7.5% in gross revenue.

RealDefense