Case Study: a leading online floral and gifting company achieves 239% subscription growth with Sticky.io

How a Leading Online Floral and Gifting Company Succeeded With sticky.io

A leading online floral and gifting company needed a more flexible way to manage subscriptions as customer expectations grew. Its existing subscription setup could not easily support prepaid subscriptions, gifting options, multiple tiers, varied delivery cadences, or an intuitive member portal, so it turned to Sticky.io for Salesforce Commerce Cloud.

Sticky.io implemented a more customizable subscription experience with flexible billing, subscribe-and-save and seasonal billing options, seamless gifting integrations, and a member portal for easier self-service. The result was a 239% increase in active subscriptions over 16 months and a 28% increase in annualized MRR in one year, helping the company create more predictable recurring revenue with Sticky.io.