Case Study: Milton Keynes Council improves its GDS framework website with Stich Creative

Milton Keynes Council completes 3 discovery sessions with Stich Creative

The customer, Milton Keynes Council, needed to develop a new website using the gov.uk GDS framework. Their challenge was undertaking their first agile project and understanding the necessary tools and techniques to move from discovery into an alpha phase. They worked with the vendor, Stich Creative, which provided UX discovery services to help define the project's goals and target audience.

Stich Creative implemented the solution by conducting multiple discovery sessions with council stakeholders to identify pain points and successful user interactions. This process utilized the gov.uk design system to create a consistent website, which included bespoke patterns, components, and a specially designed Drupal theme. The result was an enlightening and valuable experience for the council's web team, successfully completing their first agile project.

Milton Keynes Council