Case Study: Europart achieves accelerated digital transformation and reduced product returns with Stibo Systems

Moving from PIM to MDM in the Cloud Accelerates Digital Transformation for Major B2B Aftermarket Automotive Parts Retailer

Europart, a leading European B2B aftermarket automotive parts retailer headquartered in Hagen, serves 15,000+ commercial customers with 400,000 products via catalogs, ecommerce and 300+ subsidiaries across 27 countries. Faced with the complexity of automotive data and the time pressure of repair-shop orders, Europart needed a higher-performing product information platform to speed accurate part identification, reduce costly returns and support growing online self‑service.

Working with Stibo Systems, Europart migrated from PIM to a cloud-based multidomain MDM that provides a single source of truth, enhanced searchability, digital asset management and chassis-level data modeling. The cloud MDM freed IT resources, enabled faster automation and system integration, improved self‑service and customer loyalty, reduced product returns and accelerated the company’s broader digital transformation.

Europart

Thorsten Ötting

Team Manager Data Science