Case Study: Klein Tools achieves faster product onboarding and improved data accuracy with Stibo Systems PDX Syndication

Manufacturer of high-quality hand tools adds PDX Syndication to PIM to deliver equally high-quality data and content and accelerate retail growth

Klein Tools, a family-owned North American manufacturer of premium hand tools favored by professional tradespeople, faced a data challenge as its online business with The Home Depot expanded. Their existing PIM-based feed processes required manual customization and monitoring to meet the retailer’s comprehensive requirements, slowing onboarding and risking inaccurate product information for services like BOPIS.

By adding Stibo Systems’ PDX Syndication to their PIM, Klein Tools automated transformation and translation of product content for +4,000 SKUs, simplified retailer compliance, and reduced retailer interactions. The team cut time-to-market from 35 to 13 days, saw online sales with The Home Depot grow more than 100% year-over-year, improved data accuracy, and is now rolling the solution out to The Home Depot Canada and other retailers.

Klein Tools

Taniel Khamo

Associate Director, Online Marketing