Case Study: Advance Auto Parts achieves 15% better buying experience and 50% reduction in data-entry costs with Stibo Systems Multidomain MDM

Improving Customer Satisfaction and Reducing Costs

Advance Auto Parts (AAP) is a leading automotive aftermarket retailer with over 6,000 stores and an online channel. The company faced a complex product-data challenge: consolidating information for 650,000+ SKUs spanning 350,000 vehicle models, more than 35 million part-to-vehicle relations, over 500,000 interchange records and numerous bundled “kit” systems, while complying with AAIA ACES/PIES standards and improving accuracy, time-to-market and merchandising efficiency.

AAP deployed Stibo Systems Multidomain MDM/PIM with an automated data pipeline and vendor self-service (650+ vendors) to ingest, validate and syndicate PIES/ACES-formatted data in near real-time. The initiative cut data-entry costs by more than 50% and halved internal data administration, moved product-data reviews from yearly to monthly, shortened purchasing/distribution time by 20%, improved customer buying ability by 15% and reduced returns by 10%, creating a single trusted source of product and supplier data.

Advance Auto Parts