Case Study: Hilti achieves 20X faster product portal performance with Stibo Systems' STEP In-Memory

Hilti Adopts In-Memory to Boost System Performance and Drive Efficient Direct Sales Model

Hilti, a family‑owned manufacturer serving the global construction industry with more than 25,000 employees in 120 countries, operates a direct sales model and manages a catalog of over 100,000 products in 40+ languages. As their STEP Master Data Management deployment and user base (3,000+ users) expanded, the company’s web-based product portal began to slow, degrading user efficiency and lengthening catalog export and search times.

Working with Stibo Systems, Hilti implemented the STEP In‑Memory database component and upgraded hardware to use application server RAM for faster data access. The change cut portal load times by 95% (to under 2 seconds, a 20× improvement), reduced catalog exports from hours to minutes, made searches nearly instantaneous, and delivered a single global source of truth with improved customer satisfaction and operational efficiency.

Hilti