Case Study: Office Depot achieves 60% reduction in product time-to-market with Stibo Systems MDM

Data Consistency Reduces Product Time-to-Market by 60%

Office Depot Europe, part of the global Office Depot and Viking network, supplies office products and services across 13 European countries and is part of a €14 billion company with about 56,000 employees. The business struggled with inconsistent product information from multiple departments and suppliers, which forced staff to spend excessive time standardizing data, delayed product time-to-market and left customers without consistent product details.

To fix this, Office Depot implemented Stibo Systems’ Master Data Management (MDM) to centralize product, customer and location data, enforce entry guidelines and create single “golden records” so information is entered once and reused. The MDM solution reduced time-to-market for new products by 60%, sped online catalog development by 30–40%, cut errors and abandoned searches, and freed the company to add more data and improve the customer experience.

Office Depot

Norbert Donders

Manager of Product Data management