Case Study: Ukrainian Customs Brokerage Company cuts document processing time by 67% with Stfalcon’s Gemini-powered AI agent

Ukrainian Customs Brokerage Company cuts document processing time by 67% with Stfalcon

A Ukrainian customs brokerage company faced significant delays due to manual data entry, with managers spending up to 30 minutes per client to process documents received via Telegram. To reduce this manual input and accelerate handling, the company enlisted Stfalcon to develop an AI-powered solution.

Stfalcon implemented a Gemini-powered AI agent within Telegram that automatically extracts and verifies key data from client documents. This solution cut per-client processing time by 67%, from 30 minutes down to 10, tripling daily throughput and eliminating the need for most manual entry and clarification calls.