Case Study: Nova Poshta speeds up shipping invoice creation with Stfalcon

Nova Poshta reduces document processing time by 67% with Stfalcon

Nova Poshta, a leading logistics company in Ukraine, sought to streamline its cumbersome shipping invoice creation form within its business account. The old form was slow, prone to user error, and failed to automatically utilize available data, which was a significant problem for users who create hundreds of invoices daily. They partnered with the vendor Stfalcon to redesign this critical tool.

Stfalcon implemented a new, highly automated form designed through an extensive prototyping and user testing process using Axure. The solution automatically filled fields, eliminated unnecessary steps, and dynamically presented services based on parcel weight. This project, led by Stfalcon, successfully reduced document processing time by 67%, drastically minimized user mistakes, and significantly improved operational efficiency for Nova Poshta.

Nova Poshta