Case Study: Credit Agricole simplifies payment kiosk transactions with Stfalcon UI design

Credit Agricole reduces document processing time by 67% with Stfalcon

Credit Agricole, one of the largest banks in France, faced the challenge of designing an intuitive user interface for its self-service payment kiosks. The goal was to relieve bank office queues by creating a system simple enough for any user, despite significant technical limitations from the development framework and screen size. The bank partnered with the vendor Stfalcon to undertake this UI design project.

Stfalcon implemented a solution focused on large, touch-friendly elements and a clear information architecture that catered to both bank customers and non-customers. The design utilized the bank's corporate colors for clarity and included detailed scenarios for various cash operations and error handling. As a result, Stfalcon delivered a scalable, intuitive interface that covered a large volume of functionality with concise solutions, fully satisfying the client's expectations.

Credit Agricole