Case Study: World’s Largest Healthcare Diagnostics Company achieves scalable, compliant background screening with Sterling

World’s Largest Healthcare Diagnostics Company - Customer Case Study

World’s Largest Healthcare Diagnostics Company, a national medical laboratory network processing roughly 500,000 specimens a day, faced high-volume, complex hiring needs that required speed, accuracy, a professional candidate experience, and strict regulatory compliance. Sterling has partnered with the organization since 2001 to provide tailored background screening services, managing more than 90,000 checks per year across numerous screening packages and candidate types while ensuring audit readiness.

Sterling implemented a responsive, scalable screening program—customized packages, ADP recruitment integration, bi-weekly status calls, and weekly reporting on orders, turnaround times, and statuses—that streamlined hiring and compliance oversight. As a result, the company now delivers more comprehensive screening information faster, gains clearer visibility into process efficiency and volumes, and can quickly add or adapt services to meet changing client and regulatory demands.