Case Study: Pediatric Hospital and Research Center achieves streamlined compliance and faster hiring with Sterling

Sterling Applies Healthcare Know-How to Streamline Operations for Pediatric Hospital

Pediatric Hospital and Research Center, a top‑ranked pediatric hospital and research center headquartered in Boston (approx. 9,500 employees), needed a background and identity‑services partner that understood healthcare regulatory requirements and could improve poor communication and slow, complex screening processes from their prior vendor. The hospital’s HR Compliance Specialist sought clearer reporting, better collaboration, and a solution that could handle specialized education verifications and extensive international candidate screening — needs met by Sterling’s healthcare‑focused background and identity services.

Sterling worked closely with the hospital to revamp its screening platform, building a verification program that accounts for more than a hundred education‑discipline variations and simplifying international searches to speed turnaround times. Sterling’s healthcare team provided clearer reports, faster processing, and ongoing compliance guidance, delivering simpler workflows, improved client service, and measurable reductions in screening complexity and time to hire.