Case Study: Pollard Banknote Limited achieves 48-hour background checks and strengthened security with Sterling Backcheck (Sterling)

Pollard Banknote Limited - Customer Case Study

Pollard Banknote Limited, a Winnipeg-based lottery partner with about 1,200 employees and dozens of contract workers across North America, needed faster, more reliable vetting to protect high-value inventory and its reputation. Previously reliant on slow local police checks that could take up to three months and sometimes missed relevant information, Pollard Banknote engaged Sterling Backcheck (part of Sterling) for comprehensive background screening.

Sterling Backcheck implemented systematic screening—verifying all employees at engagement (then at two years and every five years), pre-verifying contractors, and running annual criminal and credit checks for executives—while helping Pollard prepare for “ban-the-box” rule changes. Sterling reduced background-check turnaround from as long as three months to an average of 48 hours, improved screening accuracy, and helped Pollard Banknote remain compliant with provincial, national and international licensing and legislative requirements.

Pollard Banknote Limited

Bruce Vokey

Security Manager