Case Study: Hiscox achieves faster, higher-quality hires with SterlingBackcheck (Sterling)

Hiscox - Customer Case Study

Hiscox, a global specialist insurer with 31 offices in 14 countries, faced time-consuming candidate referencing and the administrative burden of managing Disclosure and Barring Service (DBS) relationships. Retrieving academic references—especially during university holidays—caused hiring delays, so Hiscox turned to Sterling, using its SterlingBackcheck screening service, to streamline the process.

Sterling took over referencing and DBS liaison through its easy-to-use portal: Hiscox HR uploads candidate details and Sterling contacts candidates, retrieves references directly from sources, and delivers final reports. Sterling improved screening consistency and turnaround times, eliminated candidate involvement in document retrieval, accelerated hiring of quality candidates, and freed Hiscox HR to focus on onboarding and supporting current employees.

Hiscox