Case Study: Grainger Improves Candidate Experience with Sterling

Grainger Smooths Its Candidate Experience with Best-Practices Support from Sterling

Grainger, the Fortune 500 manufacturing and industrial supplier, wanted to improve its candidate experience and streamline a hiring process that had become too slow and manual. Employment Practices and Compliance Manager Ebony Brumfield found herself spending nearly half her day answering background check questions and working to get timely information to hiring stakeholders, while also managing criminal background checks, verifications, and drug screening.

With Sterling’s support, Grainger gained best-practices guidance, industry-specific insights, and more responsive account management to speed screening and improve coordination. Sterling’s industrial market expertise helped Grainger align with manufacturing hiring trends and operate more proactively, reducing delays that could negatively affect the candidate experience and the company’s brand.

Grainger

Ebony Brumfield

Employment Practices and Compliance Manager