Case Study: Global Pharmaceutical Products and Healthcare Solutions Firm achieves rapid, compliant hiring with Sterling

Global Pharmaceutical Products and Healthcare Solutions Firm - Customer Case Study

Global Pharmaceutical Products and Healthcare Solutions Firm, a healthcare company with 150 offices and 20,000+ employees worldwide, needed a single trusted provider to replace multiple vendors and in‑house checks for background screening and drug testing while meeting strict DEA, DOT, and other regulatory requirements. The firm turned to Sterling for comprehensive background screening packages and drug screening support to speed hiring and ensure compliance across technician to executive hires.

Sterling implemented a dedicated team and an integrated, easy‑to‑use screening platform that bundled criminal checks, education and employment verifications, and drug testing, with seamless ATS integration and ongoing compliance updates. As a result, the firm gained reporting on KPIs and saw turnaround times drop substantially — with 90% of screenings returning in one to two business days — giving hiring managers greater confidence and measurable improvements in process efficiency.