Case Study: Emerald Services achieves 55% faster onboarding and paperless, integrated screening with Sterling

Emerald Services - Customer Case Study

Emerald Services, the largest locally owned environmental services company in the Northwest with 500 employees, faced rapid growth as customers “went green” and needed to hire qualified staff quickly across multiple states. Their paper-centric recruiting and screening process created inefficiency, errors, and a lack of regional HR presence. Human Resources Generalist Martha Koch selected Sterling together with Oracle Taleo Business Edition Cloud Service to deliver a paperless, integrated applicant tracking and background screening solution.

Sterling implemented a pre-integrated, end-to-end solution with Oracle that automated applicant tracking, background checks, and drug/physical testing within a single workflow, eliminating duplicate data entry and manual paperwork. The change cut onboarding time by 55%, decreased screening turnaround time, reduced costs from paper/fax/overnight mail and multiple screening applications, and improved compliance and HR satisfaction—allowing Emerald Services to hire faster and more efficiently.

Emerald Services

Martha Koch

Human Resources Generalist