Case Study: City and County of Denver achieves 1.8-day faster background checks and improved candidate experience with Sterling

Denver Cuts Background Check Turnaround Time, Improves Candidate Experience

The City and County of Denver, a municipal employer of 14,000+ staff hiring across public safety, airports, health, recreation and more, needed to streamline its hiring and background check process to handle seasonal peaks and improve candidate experience. To meet that challenge the City and County of Denver partnered with Sterling for background screening services and an online, mobile-optimized candidate portal.

Sterling provided dedicated account management, an online consent and screening portal (mobile-ready) and support for complex international checks, replacing paper forms and simplifying workflows. As a result, Sterling helped the City and County of Denver reduce average background-check turnaround time by 1.8 days and made the candidate experience faster and easier to navigate.

City and County of Denver

Amy Jewell

Talent Acquisition Manager