Case Study: Crunch Fitness reduces background screening turnaround times with Sterling

Crunch Fitness Screens Faster, Improves Hiring Efficiencies with Sterling and UKG Pro™ Integration

Crunch Fitness needed to speed up hiring and improve the candidate experience while reducing the manual work involved in background screening. The fitness chain had been using a provider that did not integrate with UKG Pro™, which led to duplicate data entry, limited visibility into candidate status, and turnaround times of up to three days. Crunch selected Sterling for its criminal background check services and strong UKG Pro™ integration.

Sterling implemented a seamless, pre-built integration with UKG Pro™ and supported Crunch through a quick rollout and staff training. As a result, Crunch cut background screening turnaround times from three days to 24 hours for most checks and reduced manual processes and duplicate data entry by 20%. With Sterling’s mobile-first experience and status updates, Crunch also improved candidate engagement, completion rates, and overall hiring efficiency.

Crunch Fitness

Charlotte Gagnier

Human Resources Coordinator