Case Study: Terakeet fixes 70% of technical debt with Stepsize

Terakeet fixes 70% of technical debt with Stepsize Ltd

Terakeet, a managed services company, struggled to address technical debt as engineers lacked time to properly log maintenance issues in Jira, leading to crucial refactoring tasks being consistently deprioritized. The process involved significant context switching, so most issues went unreported, making it difficult for the team to accurately scope and prioritize sprints. They turned to Stepsize for a solution.

Stepsize provided a browser extension that allowed engineers to link issues directly to specific code snippets from their editors, eliminating context switching. These enriched issues were then seamlessly synced to Jira, providing stakeholders with full visibility. As a result, Terakeet resolved over 70% of the issues created in Stepsize, including all critical ones. The team now tracks more technical issues, significantly increases productivity with less context switching, and can accurately prioritize technical debt in regular meetings.

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