Case Study: Neurology Associates of Texas books referrals in under an hour with Steer Health

Neurology Associates of Texas books referrals in under 1 hour with Steer Health

Neurology Associates of Texas (NATX) faced a significant challenge in managing patient referrals that arrived through multiple channels like fax, phone, and portals. This manual process required staff to enter data, verify insurance, and contact patients, which took days and risked referrals going cold. The practice needed a solution to automate this administrative burden.

NATX implemented Steer Health's FastTrackCare solution directly within its athenahealth workflow. The Steer platform automated the capture and reading of referrals, verified insurance eligibility, matched patients to providers, and booked appointments. This resulted in referrals being booked in under an hour instead of days, saved 2,729 staff hours per month, and automatically verified 99% of insurance eligibility.

Neurology Associates of Texas